Terms and Conditions

The InsideOut Tennis Academy offers different courses, camps, trainings, and events. In the following, for the sake of simplicity, only courses will be discussed, but the regulations apply equally to all camps, training courses, and events of the InsideOut Tennis Academy.


Registration & Prices:

  • The prices are in CHF per person per lesson (one lesson corresponds to 60, 90, or 120 minutes depending on the offer).

  • The price includes coaches, test rackets, balls, space rental, and various training aids.

  • Group lessons (both for kids and adults) and camps are charged in advance. The group lessons are following the holiday calendar of the respective canton, they are for consecutive weeks depending on the chosen package. During the cantonal holidays, sessions can be organized additionally and they are not included in the regular group sessions. The payment period is within 10 days from the invoice date.

  • Individual training will be charged on a single basis and a separate invoice will be sent for each lesson. The payment period is within 10 days from the invoice date.

  • The registration obliges the customer to pay the training fee. Non-payment of the training fee is not considered as cancellation.

  • Payment reminder - If the payment is not done within the aforementioned period, a reminder will be sent. If the payment is still unpaid, an extra reminder will be sent every 7th day and an extra fee of CHF 10.- will be charged towards the owned amount.

  • If an insufficient number of participants are registered for a course, the InsideOut Tennis Academy reserves the right to cancel the course at short notice. Any payments will be refunded.

  • The InsideOut Tennis Academy reserves the right to change the Terms and Conditions, the prices, and the program at any time.


Prevention/cancellation:

  • The registration is binding. The consideration of the participants takes place after registration. If participation is not possible after registration for urgent reasons, the following rules apply:

  • Individual training and trial group training (available only for new students) must be canceled at least 24 hours in advance. We ask for a written cancellation by email to InsideOut.Tennis@outlook.com. If this is not taken into account, the training hour will be charged in full.

  • Unvisited group courses expire without replacement. There is no right to a refund or compensation. If a player with a full season or 10 trainings package cannot attend a group session, he/she must inform us at least 2 weeks before the training and give us time to find a replacement for the spot. If the player informs with notice shorter than 2 weeks, then the player has to cover the costs for the training and has the right to invite a friend of a similar level for the current training or to skip the training. Paid but not attended lessons cannot be refunded.

  • The following provisions apply to short-term cancellation of prepaid group lessons and camp participation (both for kids and adults): Up to 35 days before the start = no cancellation fee. Up to 15 days before the start = 30% cancellation fee on the total price. Within 15 days before the start = 50% cancellation fee on the total price. Within 5 days before the start or in the event of a no-show = 100% cancellation fee on the total price. Cancellation is not possible after the start of the activities. The declaration of withdrawal must be sent in writing and registered to the organizer, InsideOut Tennis Academy Goranov, Erlenrain 3, 8832 Wollerau.

  • In case of rain, the training will take place in the hall if possible. In the event of a weather-related termination of training, a replacement program will be carried out in the remaining time if possible or the missing time will be compensated.

  • The InsideOut Tennis Academy reserves the right to have the teacher replaced.

  • If there is no cancellation of the collaboration 2 weeks before the end of a certain package, it will automatically continue for the same period regardless of seasonal changes.


Liability/jurisdiction:

  • The insurance is the responsibility of the participant. The InsideOut Tennis Academy is not liable for accidents, property damage, or theft, eg in the cloakrooms. This applies to course participants as well as their relatives or accompanying persons.

  • Damage to property during the course of the course is charged at the expense of, or at least negligently causes or causes.

  • The place of jurisdiction is Wollerau SZ.

  • All rights, including translations, reproductions, and reprints of training materials, even in extracts, are reserved. No reproductions may be made without the written permission of the Tennis Academy.

 

Picture and photo material:

  • Reminder photos of camps, lessons, and courses are published in our picture gallery. If this is not desired, please send a written note when registering.